The holiday season often means road trips for family visits and vacations. Before you hit the highway, a few quick checks can make all the difference.

 

• Check tire pressure and tread: Cold temps can lower tire pressure and traction.
• Top off fluids: Make sure oil, coolant and windshield washer fluid are good to go.
• Inspect wiper blades: Winter weather can hit hard – clear vision is key.
• Pack smart: Bring an emergency roadside kit, flashlight, jumper cables, and a few blankets.
• Check the weather and your route – and don’t forget to save our number in your phone in case you need us.

 

If Trouble Strikes on the Road

Even the best-laid travel plans can run into unexpected bumps. If you experience car trouble or get into an accident:

• Pull safely off the road: Move as far from traffic as possible and turn on hazard lights.
• Stay in your vehicle: Especially on busy highways 
• Keep warm: Use blankets or extra clothing if you’re waiting for assistance in cold weather.
• Communicate clearly with your tow driver: Share your location, vehicle details, and any concerns.

Loyalty Collision partners with trusted towing professionals to make sure help arrives quickly and your vehicle is transported safely to one of our three Richmond-area locations.

 

Count on Loyalty Collision

When you arrive, our team handles the rest – repairs, insurance coordination, and clear communication every step of the way. From minor fender benders to major collision repair, Loyalty Collision is here to get you back on the road safely.

Wherever the holidays take you, travel with peace of mind knowing Loyalty Collision is just a call away.

Schedule an appointment today!

When accidents happen, knowing who to trust makes all the difference. That’s why Loyalty Accident Protection is built around our expert led Collision Centers. From the moment damage occurs, our team is here to guide you through your options, making the process simple, honest and stress-free. Every vehicle purchase at Loyalty comes with one free year of Accident Protection, which includes two powerful benefits: Crash Guard and Deductible Guard.

 

 

Crash Guard: Honest Appraisal, Real Options

Protect Your Car’s Trade-In Value

After an accident, your vehicle’s value can take a big hit. That’s where Loyalty Collision steps in. Our experts will assess the damage, explain the repairs needed, and give you a best-in-market trade-in offer – up to $10,000 over its post-accident value. The choice is yours:

• Repair your vehicle with the skilled team you already trust, or
• Trade it in and move forward in something new.

With Crash Guard, you’re in control – and your investment is protected. Learn more about Crash Guard here. 

 

 

Deductible Guard: Repairs Without the Worry

We’ll Pay Your Auto Insurance Deductible

If you choose repairs instead of trading, Deductible Guard makes it even easier to stay with the people who’ve had your back since day one. We’ll reimburse your insurance deductible up to $2,500 per claim – with unlimited claims per year. That means no surprise out-of-pocket costs while your vehicle is restored by a team that knows it best. Learn more about Deductible Guard here.

 

 

Coverage That Goes Further

Accident Protection also comes with extras like 24/7 roadside assistance, towing, lockout services, flat tire help, and more. It’s all included, free for your first year as a Loyalty customer, with the option to extend coverage for just pennies a day.

Hurricane season is here, and with it comes the potential for dangerous road conditions and vehicle damage. At Loyalty Collision, we want you to stay safe on the road and know that we’re here if your car needs attention before, during or after a storm.

Here’s a quick guide to help you prepare:

 

Before the Storm

 

Preparation can make all the difference.

• Fuel Up & Check Essentials: Make sure your gas tank is full, tires are properly inflated, and windshield wipers are in good condition.
• Headlight Safety: Clear, bright headlights are critical in heavy rain. Consider our Headlight Restoration Service for maximum visibility.
• Protect Your Vehicle: Park away from low-lying areas or flood zones and, if possible, inside a garage to minimize damage from flying debris.

 

During the Storm

 

The safest option is to avoid driving altogether, but if you must be on the road:

• Stay Off Flooded Roads: Never attempt to drive through standing water – it’s impossible to judge the depth.
• Drive Cautiously: High winds and debris can create sudden hazards.
• If Trouble Strikes: If you’re involved in an accident or your car is disabled, call Loyalty for 24/7 towing assistance.

 

After the Storm

 

When the skies clear, hazards may still remain.

• Inspect Your Vehicle: Look for dents, broken glass or other storm-related damage. Our team can help with auto glass repair, dent removal and more.
• Stay Alert: Watch out for downed power lines and debris until clean-up crews have cleared the roads.
• Repair or Replace: If your car is repairable, we’ll restore it to pre-storm condition. If it’s totaled, remember Loyalty dealerships offer a $200 Loyalty Credit toward the purchase or lease of a new vehicle.

 

At Loyalty Collision, we’re here to help you weather the storm. Whether it’s restoring visibility, repairing glass, fixing dents or providing towing, you can count on us for safe, reliable service.

Loyalty Collision Gets it Right – Every Time

 

You’ve probably seen it before: A car or truck with a repainted panel that just looks a little .… off. It’s the result of poor paint matching, and it can seriously hurt your vehicle’s value and ruin even the best repair.

 

Like it never happened.

         

Loyalty’s highly trained technicians make sure every collision and cosmetic repair is seamless and flawlessly executed. Because the truth is, you can’t miss a poorly matched paint job. But a great one? It makes it look like the accident never happened. And that’s always our goal.

 

Here’s how we do it:

 

• We Scan for Precision
  • Our digital paint-matching technology even accounts for fade, wear and finish.
•  Expert Mixing
  • We mix by hand to match your vehicle’s color, gloss and texture under all lighting conditions
•  The Perfect Blend
  • We blend like pros by extending color into adjacent panels, leaving no harsh lines and no patchy panels

 

Why Paint Matching Matters

 

Even the exact same factory color can change over time due to sunlight, weather and age. That’s why our process goes far beyond just reading paint code. We re-create the color as it looks today.

 

The Loyalty Collision Difference

 

At Loyalty, we go the extra mile to match your paint to factory standards – and go even further if that’s what it takes to get it right. Our team uses only the highest quality paint products for long-lasting color and protection, and all of our work is backed with a satisfaction guarantee and paint warranty. Paint matching isn’t just a final step. It’s a precise science, and we take it as seriously as anything we do. Schedule an appointment today!

After an accident, some of the most serious damage may not be visible. Frame damage affects your vehicle’s structural foundation – and it can impact safety, performance and long-term reliability.

 

What Is Frame Damage?

 

The frame is your vehicle’s structural backbone. It supports everything from the engine and suspension to the body panels and safety systems.
Frame damage occurs when this structure is bent, cracked or compromised. Even low-speed collisions can result in frame issues, especially with modern unibody vehicles, where the frame and body are integrated.

 

Why Frame Damage Is Serious

 

A damaged frame can affect far more than your car’s appearance. It may lead to:

• Steering issues
• Uneven tire wear
• Suspension problems
• Reduced crash protection

When your frame is out of alignment, it can change the way your car handles – and more importantly, how it performs in a future collision.

 

How Frame Damage Is Repaired

 

At Loyalty Collision Center, our technicians use advanced tools and proven processes to restore your vehicle’s structural integrity:

• Assessment: We use computerized measuring systems to detect frame misalignments with pinpoint accuracy.
• Straightening: With hydraulic frame machines, we pull the structure back to manufacturer specifications.
• Replacement: If certain frame sections are too damaged to fix, they’re replaced using OEM-approved methods.
• Verification: Final measurements ensure the repair is straight, safe and secure before your car leaves the shop.

 

Why Choosing the Right Shop Matters

 

Not every collision center is equipped to handle frame repairs. At Loyalty Collision:

• We use OEM standards and state-of-the-art frame-straightening technology.
• Our certified technicians make sure your car is structurally sound before it’s returned to you.
• Every frame repair is backed by our repair warranty – giving you confidence that the job was done right.

 

Drive Away with Confidence

 

Frame damage isn’t just about fixing what’s bent – it’s about protecting you and your passengers. If you suspect frame damage after an accident, don’t wait. Schedule a free estimate with Loyalty Collision Center today. Our team will inspect your vehicle and guide you every step of the way.

 

Book Your Free Estimate Now

When your car comes back from a collision repair looking brand new, it’s easy to assume everything’s in working order. The paint shines, the bumper’s fixed – but beneath the surface, damage to critical safety systems could still be lurking. That’s why post-accident safety scans are essential.

 

What Is a Safety Scan?

 

A safety scan is a diagnostic tool that checks your vehicle’s internal computer systems for any hidden issues. Today’s vehicles are packed with technology – from airbags and sensors to advanced driver assistance systems – and many of these systems won’t show visible signs of damage.

 

A scan reveals:

• Faulty or deactivated airbags
• Malfunctioning blind spot monitors or lane assist
• Disabled backup cameras or radar sensors
• Frame misalignment or communication errors between electronic modules

 

Why It’s Crucial After a Collision

 

Even minor fender benders can disrupt your vehicle’s internal systems. If those issues go undetected:

• Airbags may not deploy in your next accident
• Safety alerts could fail when you need them most
• Alignment issues could affect drivability and wear

 

Skipping this step puts you and your passengers at risk.

 

What We Check During a Safety Scan

 

At Loyalty Collision, we scan for:

• Airbag system (SRS) issues
• ABS, traction control, and stability systems
• Blind spot and lane departure alerts
• Radar and camera-based sensors
• Electrical communication between control modules

 

If Something’s Found, What Then?

 

We believe in transparency. If your scan detects any faults:

• We’ll review the results with you
• No surprise repairs – we get your approval first
• After any fixes, we rescan to ensure your vehicle is 100% safe

 

The Repairs You Can’t See – But Can Count On

 

Safety scans are built into our standard repair process – because we don’t believe in shortcuts. At Loyalty Collision, it’s not enough to make your car look good. We make sure it is good – from bumper to backup cam, inside and out.

 

Schedule your free estimate today and ensure your vehicle is truly repaired – not just repainted.

At Loyalty Collision Center, we know that having your vehicle repaired after an accident can feel overwhelming. That’s why we’re committed to making your collision repair journey as smooth, transparent and stress-free as possible. Here’s what you can expect from start to finish:

 

Initial Contact & Estimate – Whether you prefer to call, schedule online, or simply walk in, we make it easy to get started. Our experienced team will inspect your vehicle and prepare a detailed estimate of the work needed. If your vehicle isn’t drivable, don’t worry – we offer towing assistance to bring it safely to our shop.

 

Insurance Coordination – We work closely with most major insurance providers to handle much of the paperwork and approvals on your behalf. It’s important to remember: you have the right to choose your repair shop. At Loyalty Collision Center, we make sure everything is done clearly, correctly, and with your best interests in mind.

 

Vehicle Drop-Off & Check-In – When it’s time to drop off your vehicle, remember to bring any necessary documents, like your insurance information and claim number. Our team will give you a full overview of the repair timeline and what to expect. Need a rental car? We have rental assistance available on-site to help you stay on the move.

 

The Repair Process – Our skilled technicians begin with a disassembly of damaged areas to check for hidden issues. Once everything is inspected and approved, we move forward with expert bodywork, painting and reassembly, using OEM-approved methods and the latest equipment to ensure factory-quality results.

 

Quality Control & Final Inspection – Before your vehicle is returned to you, it goes through a multi-point quality control checklist and a full safety scan to ensure all systems are working properly. As a final touch, we clean and detail your vehicle so it looks as great as it drives.

 

Pick-Up & Warranty Info – When you pick up your vehicle, we’ll review the repairs with you, answer any questions, and provide written warranty information for your peace of mind.

 

At Loyalty Collision Center, we don’t just repair your car – we restore your confidence. Ready to start your repair journey with us?

Schedule Your Service Today!

Winter can be tough on your vehicle. From scratches caused by ice scrapers to potholes that throw off your alignment, the cold months can leave their mark. If slippery roads have caused more serious damage, now is the perfect time to get your car back to peak condition. Whether it’s cosmetic, mechanical, or electronic repairs, we’ve got you covered—all under one roof. Let us help restore both the look and performance of your vehicle, so you’re ready for whatever comes next.

 

Major Damage – Severe damage doesn’t have to be a major hassle. Our certified experts use the latest equipment to handle everything in-house, ensuring your vehicle is restored to its best, both in appearance and performance.

Dent Removal – Our certified techs specialize in repairing dents, restoring your vehicle’s appearance and preventing further issues like misalignment or rust. We use advanced tools and techniques to ensure a flawless finish, and for eligible dents, we offer Paintless Dent Repair to keep your car looking like new.

Auto Glass – We offer complete windshield replacement with no hidden costs—glass, molding, and installation all included. Our expert team uses high-quality glass and top-notch technology to ensure your windshield is installed safely and correctly, providing both structural integrity and a clear view of the road ahead.

Wheel Refinishing – Curb rash, scratches, and grime don’t stand a chance. We’ll clean, restore, and protect your factory or custom wheels with expert refinishing, including rust removal, priming, painting, and a clear coat to prevent future damage.

 

Additional Services to Revitalize Your Ride

Spring is all about renewal, so why not take the opportunity to personalize and enhance your vehicle?

 

• Custom Paint Jobs – Whether you want to refresh your current color or try something new, we can match any shade and apply it to perfection. 
• Custom Body Kits – Elevate your vehicle’s style with custom body kits, including bumpers, hoods, fenders and more.
• Headlight Restoration – Cloudy or yellowed headlights not only diminish your car’s appearance but also impact safety. Let our team restore them to crystal clarity.

 

Don’t let winter’s wear and tear hold your car back. Let Loyalty Collision bring your vehicle back to life!

 

Loyalty is here for YOU

We hope you never need us. But if you do, Loyalty Collision Centers handle everything from minor dents to major accident repairs. And with Loyalty Crash Guard, your vehicle’s value is protected after an accident – up to $10,000!

 

Crash Guard Protects You

• Complimentary for 1 year with every new and used Loyalty car
• Covers all cosmetic, mechanical and electronic repairs
• Peace of mind every time you drive
• Extend it for just pennies a day!

It’s hard to believe, but just 19% of drivers keep their tires properly inflated. That leads to worn tires, poor handling, lower gas mileage and a bumpy ride. 

 

Stay safe, ride smooth and extend the life of your tires with these tips from Loyalty!

 

Check Your Tire Pressure every 3,000 miles or before long trips

Inspect Tread Depth using the “penny test” for proper traction

Rotate Tires Regularly at Loyalty every 6,000 miles for even wear

 

Wheels Losing Their Luster?

Schedule a wheel refinishing! We’ll scrub your wheels clean, remove the rust, then prime, paint and apply clear coating to keep them protected.

 

Loyalty is here for YOU

We hope you never need us. But if you do, Loyalty Collision Centers handle everything from minor dents to major accident repairs. And with Loyalty Crash Guard, your vehicle’s value is protected after an accident – up to $10,000! 

 

Crash Guard Protects You

• Complimentary for 1 year with every new and used Loyalty car
• Covers all cosmetic, mechanical and electronic repairs
• Peace of mind every time you drive
• Extend it for just pennies a day!

So you leave the house for work in the morning and … yikes. Your car is covered in ice or snow. What to do? Just follow these 4 Steps and remove them easily without damaging your vehicle’s paint or windshield. You’ll be on the road in no time.

 

1. Use Your Defroster

Start your car and turn on the front and rear defrosters. This will make the job much easier.

 

2. Skip The Hot Water

The fast change in temperature from hot water can crack your windshield. Ditto for propane burners, which can even melt the glass. Frozen door handles? Use cold water and then brush away the frozen stuff.

 

3. Use The Right Tools

Those metal ice scrapers sold in stores can leave cuts and scrapes on your windshield and damage your paint. Use a plastic ice scraper with a soft, nonabrasive foam brush that is specifically manufactured for snow. Anything else can leave scratches.

 

4. Work From The Top

Start at the top of the car with your brush. Pull the snow toward you and off your car rather than pushing it away. Do the same to your windshield, hood, back window and trunk until almost all of the snow and ice are gone.

 

Ice and snow on the roads also mean accidents, too. We sure hope one never happens to you, but if it does, Loyalty Collision is always here to help, with complete cosmetic, mechanical and electronic collision repair services – everything from minor dents, dings and scratches to major accident damage.

• Free Pick Up & Delivery
• Fast, FREE Estimates
• Direct Repairs On-Site
• On-Site Rental Cars