Shawn was amazing! Shelby too! They both kept me in the loop all the time with my car repair. I was very pleased and would 100% recommend this company! They are both assets to your company. I also loved their great personalities and amazing work ethics.

When I arrived to drop off my vehicle it was nice being treated as a valued customer even if this the first time being seen. The people here are very customer oriented and the service is great. The collision & body shop did an awesome job repairing my vehicle and went above and beyond to make it look better than it was. They handled all paperwork with our insurance company and ensured we got our vehicle back in record time. We are forever grateful and we will be repeat customers in the future.

Really great overall job on the repair, looks absolutely perfect. They matched the paint beautifully. They kept me updated and communication was great. Relatively fast 10/21-11/14 is how long my car was there.

Took great care of us after my wife's car was totaled by a man that had no license and no insurance. I've heard from others that loyalty is really good.

Just had an estimate. The young lady was easy to work with my many questions.

They did an excellent job on my Outlander. They blended in the paint. My car looks brand new!! 5 Stars!!

Even though you fI did not have my car repaired there, Their staff was prompt and easy to work with with my accident happen outside their shop

Alex is amazing She was kind, compassionate, and understanding in the time I was most stressed

Professional & highly recommended

I have been receiving regular maintenance at the West End location since 2000. They are punctual, honest and professional. I wait on my car in the lobby and can see that everyone else is treated with the same courtesy as myself.

Excellent service and Lori at their rental car program is amazing!

Is very courteous and helpful. Accommodating.

Great service. They keep me informed of the progress as they worked on my car every step of the way. I highly recommend them.

I brought my car to Loyalty Collision to have them repair damage from my car being "keyed". They did great work and my vehicle looks brand new, as if nothing ever happened. Communication from the business could have been better, but overall I am pleased.

Location via GPS threw me off by 1 traffic light, but the work done on our vehicle was impeccable.

Awesome car care, friendly staff

Loyalty Collision

Went here twice for my auto accidents that were not my fault 😂 Glad they fixed my car like new. Staff is completely friendly! Shout out to Alexandra and Lori!!

Great to work with. Staff is wonderful.

Brought my car here for a repair evaluation after a rear end collision. The estimated price was more than fair and I appreciate them getting my car trunk realigned so I could get in and out of it before repairs. It was about an average wait of 30 to 45 minutes in total and I appreciate the honesty in their estimate. I definitely recommend their services.