WHAT HAPPENS AFTER AN ACCIDENT? A Step-by-Step Guide

No one plans to get into an accident – but knowing what to expect next can make the process far less stressful. At Loyalty Collision Center, everything we do is built around one goal: taking care of you from the moment you need us until your vehicle is fully restored.

Start with Safety – Then Call for Towing if Needed

Once everyone is safe, Loyalty offers 24-hour towing access to get your vehicle where it needs to go – no appointment required.

If Your Car Is Drivable, Start with Photos

If you’re able to drive, you can send photos of the damage for an initial estimate before coming in. Once your vehicle arrives, we’ll perform a full evaluation to check for any hidden damage and update the estimate if needed.

Schedule an Appointment or Just Stop By

You can schedule an appointment at any of our three locations or stop in at your convenience. Scheduling ahead may save time, but walk-ins are always welcome.

We Work Directly With Your Insurance

Loyalty is pre-authorized with all major insurance providers. Our licensed appraisers and underwriters work directly with your insurance company, reducing delays and eliminating hassle — while keeping you informed every step of the way.

Free Estimate and Comprehensive Diagnosis

Whether your car arrives by tow or is driven in, our certified technicians perform a computerized damage diagnosis and provide a free, detailed estimate before any repairs begin.

We Repair — You Keep Moving

While we restore your vehicle, you can take advantage of on-site rental partners or local shuttle service, so your day doesn’t have to stop.

No Surprises – Just Showroom Results

When the work is done, you won’t see surprises on your invoice — just your vehicle returned to you looking showroom new.

When accidents happen, Loyalty Collision Center is here to make the next steps simple, clear, and stress-free.